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Badminton WA
Kingsway Indoor Stadium, 130 Kingsway, Madeley

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Postal: PO Box 39, Kingsway WA 6065
Phone: (08) 9409 4433 / 4466
Email: bawa@badmintonwa.org.au


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Tournament FAQ

Contents

Member ID
Tournament Software and Online Entry
Tournament Schedule
Payments

Click on the question to reveal the answer.


Tournament Software and Online Entry

1. I haven't used Tournament Software before - where do I start?

2. I have used Tournament Software before but I have forgotten my username and / or password. How do I go about recovering them?

3. How do I know if my entry has gone through correctly?

4. I want to play doubles but I don't have a partner. Can I still enter?

5. I have entered the tournament and received an entry and payment confirmation emails, but I still don't see my name in the "Players" section. Is there a problem with my entry?


Member ID

6. What is a Member ID and why do I need one?

7. I am a member of Badminton WA. Does it mean I have a Member ID?

8. I don't have a Member ID, or I don't know it. What should I do?

9. OK, I have now received my Member ID - what happens next?


Tournament Schedule

10. How do I know the schedule of my matches?

11. I am not available to play some early / late matches during the tournament weekend due to my other commitments. Can I request the schedule to be changed to suit me?


Payments

12. I have entered the tournament and paid the "early bird" entry fee. Now why does the system ask me to pay extra when I'm trying to amend my entry?

13. I have entered the tournament with "Partner required" and paid the entry fee. What happens with the fee if the tournament organisers can't find me a partner?

14. Will I receive a refund if I have to withdraw from the tournament?